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Report a loss

In the event of a loss, call us directly. The sooner we are on site, the stronger the evidence and the wider the scope for mitigating the loss.

Emergency line, around the clock

+49 171 332 66 52

At night, at weekends and on public holidays. If we cannot pick up straight away, we will call you back without delay.

Office: Karl A. Selig
Havariekommissariat
Crailsheimstrasse 12
91522 Ansbach, Germany
Office phone: +49 981 466 081 20
E-mail: karl.selig@cargo-damage-experts.de

What we need on the first call

If you have these details to hand, we can decide immediately what has to be arranged on site.

Where the vehicle or the cargo is, ideally with motorway, kilometre marker or address
What is loaded, in what quantity and in what packing
What happened, since when, and who is already on site
Whether the goods are temperature controlled and, if so, at what set temperature
Whether the goods have been cleared through customs
Who is the principal, the insurer and the contact person, with telephone number
Whether the transport documents, CMR and loading list are available

Crailsheimstrasse 12, 91522 Ansbach, Germany. Appointments at the office by arrangement. To survey a loss we come to you, not the other way round.

Coverage Throughout Germany and internationally, with a focus on traffic between Germany and South East Europe. See the overview