karl.selig@cargo-damage-experts.de
Emergency line, around the clock +49 171 332 66 52 Call now
Karl A. Selig Cargo damage experts since 1987

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Services

From the first call to the sale of the damaged consignment. We survey the loss, establish the cause and arrange everything that keeps the damage small.

What we do in detail

  • Thorough measures to secure evidence
  • Investigation of the cause of loss and of the party responsible, as far as possible
  • Establishing the extent of the loss, both in principle and in amount
  • Neutral reporting as PDF including photographs, with a full description of every point relevant to the claim
  • Arranging and supervising the salvage of loads, their onward carriage, transfer and storage
  • Arranging loss mitigation: reconditioning, sorting and repacking of damaged goods
  • Customs handling of goods not yet cleared
  • Tendering the damaged consignment for sale at reduced value, where other measures fail or the goods are about to perish

Further services

We trace lost consignments, missent shipments and consignments or entire transports seized or impounded by the authorities.

Emergency crew transferring a damaged refrigerated load at night
Transfer of a temperature-controlled load after a casualty. Operations like this decide whether a partial loss becomes a total loss.
Commodities We deal with every kind of goods that is made ready for carriage, is being carried or has been carried. Our range starts with A for apples and runs through B for butter and C for coils to V for valves and Z for brick-making machines. Whether feedstuffs, foodstuffs, machinery or raw materials, whether electronic components or forgings: the cargo surveyor is on site and works towards a fast and sensible outcome in the interest of all parties.

How an assignment runs

We always work neutrally and competently, our surveys are carried out quickly and reliably. Where the facts or the damage pattern are unclear, we place the greatest value on full clarification.

  1. 1

    Call and attendance

    You report the loss by telephone. Within a few minutes we establish what is needed on site and set off.

  2. 2

    Survey on site

    Evidence, photographic documentation, interviews with those involved, examination of documents, load securing and temperature records.

  3. 3

    Immediate measures

    Salvage, transfer, cooling, storage, sorting. Whatever limits the loss is arranged and supervised at once.

  4. 4

    Report

    Casualty or damage report as PDF with photographs, cause, amount and every discrepancy known to us.

We come to where the loss occurred or where the damaged goods are held

At night, at weekends and on public holidays.

Emergency line +49 171 332 66 52
Call now +49 171 332 66 52